Verified creators
Money back guarantee
Secure payments
Average 2 day delivery

FAQ

 

What is Privyet?

We are on a mission to change how we connect with creators.

We connect you with world-class entertainers, childhood heroes, role models, or trusted experts in numerous fields.

You can currently book a short personal video from your favourite creator. The creator will deliver within the next few days for a fee which is mentioned on the creators profile page. More services will be available soon.

 

How can I contact Privyet?

Get in touch with us through support@privyet.ru and we will answer you within one business day.

 

Can I work at Privyet?

We’re always looking for top talent! Email career@privyet.ru together with your resume and we will get back to you.

 

For what occasions can I order a video from a creator?

For any occasion that you can imagine!

  • Birthday
  • Advice
  • Pep-talk
  • Joke
  • Sing or act
  • Announcement
  • Invitation
  • Congratulations
  • Astrology reading
  • You name it!

 

How much does a video cost?

The fee for a video is set individually by each of the creators; therefore, the price will vary.  The fee is shown on the creators profile page where you can make your booking. Creators can change their fee at any time, but you will be charged the fee that is mentioned when you make your booking.

 

How do I book a video through Privyet?

Just search for a creator or browse through our different categories, pick your favourite creator, fill out the booking form, and pay!

 

Can I update my booking after I have paid?

Maybe! Send us an email at support@privyet.ru and we’ll try to fix it. If the creator hasn’t started to record the video yet, we can change your booking.

 

How long will it take for my video to be delivered?

The creators are given up to 7 calendar days to fulfill bookings. If your video booking isn’t completed within 7 days, it will expire, and the temporary hold on your payment will be released.

 

Am I guaranteed that the creator that I select will produce my video?

No. However, we make it our top priority that everybody receives their ordered video. While we try to make sure that all booked videos are completed, it is possible that your booking could expire after 7 days. All creators have the option to accept or decline any booking that comes through.

 

How will I receive my video once it’s completed?

A link will be sent to the email and phone number that you provided when you booked your video. You will be able to see the video, download and share it.

 

Can I download and save my video?

Yes! If you are on a laptop or desktop, your video can be downloaded via the link that we sent to you.

You have a non-commercial and personal license to use it forever, subject to our Terms of Service.